Yesterday we had our monthly Office Team Development Meeting – we had a great time! I have really come to see the value of pulling our team together off site on a regular basis to talk, learn and have some fun.
Honestly it is not something I’ve always been good at. I’m a worker – I go really hard (you know, the kind of guy who skips lunch to get tasks done etc.) and in the past taking a couple hours to pull our team away (when there is a ton of stuff to be done!) wasn’t high on my priority list. I’ve learned though that this type of thing is vital if you want to have an effective team – and effective teams always work the best!
Yesterday I shared an article with our team from Dan Reiland, the author of a bi-weekly newsletter called The Pastor’s Coach (from John Maxwell’s organization). We had some great discussion based around it and it really sharpened my perspective in several areas so I wanted to pass it along:
“Staff Chemistry, Part 2”
by Dan Reiland
They have “natural chemistry” together. We all know what that means. It’s that positive, almost instant, easy connection that makes a relationship more than mechanical, enjoyable and meaningful.
Some of what we understand about natural chemistry we learn through the opposite, something I call negative chemistry. This is when two people meet and the relationship doesn’t go well from the beginning. This can happen even between people of solid character and high competence. They meet and just don’t like each other. In some cases, even maturity can’t solve it when negative chemistry is in play. If the relationship is not meant to be, don’t force it. Another way to say it that you can’t legislate relationships, including relationships on a church staff. They need time to breath naturally and find their own course.
I’m a champion of natural chemistry, but when it comes to effective staff teams there is no such thing as accidental chemistry. This means that even natural chemistry can deteriorate if it is left unattended. Without intentional effort, like a marriage, especially under pressure, the chemistry often turns toward tension and begins to breakdown.
I have invested time with many church staff teams where the natural chemistry was pure joy. It made me want to be part of their team! There was lots of laughter, inside jokes, light-heartedness and playfulness. And like a well-oiled machine, when it came to getting the job done, they were masterful and nearly flawless in execution.
On the other hand, there are church staff teams that experience tension so thick you could cut it with a knife. The chemistry may have been good, but it definitely went bad. It is obvious there are personal agendas, sides taken, politics, suspicion, mis-trust and anything but lighthearted fun. Sometimes it’s masked with polite Christian behavior, and other times it more like, “you stay in your area and I’ll stay in mine.” Either way, the chemistry is shot.
The following are a few of the things I’ve experienced with church staff teams that help cultivate good chemistry. This in turn leads to more joy and yields greater productivity.
The primary leaders possess a natural chemistry with each other.
I’m referring to the top leaders in the organization. For example, at 12Stone Church, if Kevin Myers (Senior Pastor) and I (Executive Pastor) don’t possess a natural chemistry, the church is in trouble. The trickle-down effect into the staff would be devastating.
It’s important to note that good chemistry looks different in different relationships. For some it’s a “best buddies” kind of thing, for others it’s more of a “spiritually ordained partnership,” and still others it might be kind of an “opposites attract”. The important thing is that you experience the chemistry that makes it all work!
They spend time together on a purely relational basis.
This is simple but not easy. It’s simple because having fun together is not a complicated thing. It’s not easy for a number of reasons, for example, schedules often make it a huge challenge – so much so that it’s easy to give up trying to make it happen. Don’t give up.
You don’t need a lot of money, but you do need intentionality. It can be as simple as jumping in a car and taking an hour to drive somewhere to have ice-cream together. It can be anything from a baseball game to a concert. Take some time, even if it’s just a little, to play together. Have fun!
As I’m writing this I’m smiling. I’m remembering not too long ago when our staff had a riot doing our version of “Office Olympics.” The Next Gen Team put it together, patterned after the TV show, “The Office. ” It was a blast.
They don’t take themselves too seriously.
Staff teams with great chemistry laugh a lot together. And they laugh at themselves easily. They don’t take themselves too seriously, but they take the central mission of the team very seriously.
Great chemistry comes from the heart of people who are, in general, secure, self-aware and not defensive. This kind of person finds it easy to enjoy the best in all the relationships, in fact, they intentionally bring out the best in each other. Staff with good chemistry refuse to pick at the flaws and the small stuff among their teammates.
Communication is open, honest and current.
A large percentage of staff misunderstanding comes from a lack of good communication. Misunderstanding leads to assumptions which can lead to tension and soon the relationship begins to deteriorate.
Trust, courage and maturity are needed for open and productive communication. You must be willing to speak the truth in love. Don’t sugar coat stuff. Be kind but get it said. And don’t wait, it is rare that delaying a potentially difficult conversation makes it better. As a word of encouragement, most conversations that you anticipate will be difficult, aren’t nearly as difficult as you thought they would be. Just go for it.
They put the overall needs of the church ministry before their own agenda.
This is tough because leaders have their own opinions, ideas and dreams. But a good team player who helps cultivate great chemistry puts the primary agenda (mission / purpose) of the church over their own agenda.
Resources and energy are in limited supply. In dealing with things from “stage communication time” to budget allocation, staff members can feel like they are competing for resources. In some ways they do compete, but when everyone knows they’re on the same team, and they like and respect each other, the “competition” becomes healthy and good chemistry will give permission for people to willingly surrender their rights for the good of the team.
They genuinely care about each other.
Scripture calls for us to love everyone, but no one likes everyone. You know the difference. I believe that you must love and like someone to genuinely care about them over a sustained period of time. It is possible to care about someone you don’t like for a short time. For example, I think there are some incredible doctors and nurses that give genuine care in a loving manner, who barely know let alone really like you. That works for a short time. Church staff members who have great chemistry, love and like each other. This provides the best foundation to demonstrate true care over the long haul.
They make sure that expectations are crystal clear.
It’s cool to hang out at Starbucks and dream about ministry ideas, meet new people and engage in provocative conversations. But at some point the dreams, cool people and conversations need to actually take shape so that something tangible is accomplished.
Teams that have great chemistry don’t cultivate that chemistry merely for the sake of relationship. They do so for results. All great teams want to win, not just hang out because they like each other. No team wins without knowing exactly what each player is expected to do. They must also know who is getting it done, and how well they are getting it done! Expectations must be in writing, and I highly recommend that those expectations are distributed to the entire team.
Every player carries his or her own weight.
Kevin Myers recently taught an All Staff leadership lesson that talked about the idea that leaders are like the driver in a car and not like a passenger. The driver pays attention and gets everyone from point A to point B. The passenger relaxes, listens to music, takes a nap, checks the air-conditioning, and wants more snacks to eat. Teams with great chemistry like each other, but they don’t tolerate people who don’t drive.
Chemistry is fantastic and you don’t want to lose it, but all the wonderful chemistry in the world is worth little if the team isn’t getting the job done.
These are just a few thoughts to get you started on the road to better chemistry. Jump in and practice these ideas and I’m sure you’ll love the results.
This article is used by permission from Dan Reiland’s free monthly e-newsletter The Pastor’s Coach available at http://www.INJOY.com